
Software Updates
Technical Support
Email akhoo@macsense.com.au
Return Material Authorisation (RMA)
Download RMA Request Form (PDF)
Special Note
MacSpeech Dictate Online Support Only
In an effort to support you better, a new eSupport system has been created to help address all questions that may arise when using Dictate. Your query will go to a support ‘pool’ where MacSpeech themselves may respond directly to your query. All support issues/queries are submitted in the form of a ‘trouble ticket’ to which you should receive a response within 24-48 hours.
To submit a trouble ticket, please visit the following link:
http://www.macspeech.com/support/
Once an entry is in the ticket system, everyone at MacSpeech and MacSense has access to it, enabling us to resolve the issue(s) as quickly as possible.
Product Support
These links are provided for end customers and resellers. They will take you directly to the home page or support page on the manufacturers website.